We are continually inspired by each other's dedication as we share meaningful Savvy Leadership content, helping us grow and lead together as an EdTech community. Our latest blog post, “Future-Focused Strategy by Design: Leading with Foresight and Performing with Purpose,” explores Category 2: Strategy in the NIST Performance Excellence Framework. In this post, we will propose using a disciplined, repeatable methodology to chart the future, navigate challenges and opportunities, and build long-term resilience. |
This is blog post #4, as part of the “Unlock Performance Excellence,” a 10-part blog series designed to guide leaders through each category of the NIST Performance Excellence Framework.
LEADING WITH INTENTION
Savvy EdTech Leaders design future-focused strategies with intention. We lead with purpose, deliver with excellence, and drive meaningful transformation.
Anyone can keep the wheels turning. But Savvy EdTech Leaders don’t just maintain the road—they build new ones. We are not satisfied with “what is”; we ask what’s next. We challenge assumptions, reimagine possibilities, and lead with foresight to create a better future.
Anyone can keep the wheels turning. But Savvy EdTech Leaders don’t just maintain the road—they build new ones. We are not satisfied with “what is”; we ask what’s next. We challenge assumptions, reimagine possibilities, and lead with foresight to create a better future.
As I have stated in the Why Use the NIST Baldrige Performance Excellence Framework as an EdTech Leadership Blueprint blog, I built my 30+ year career on the NIST Performance Excellence Framework—beginning as a software engineer at NASA, contributing to Space Shuttle and Space Station contracts, advancing to one of four Program Managers, and ultimately serving as a Chief Technology Officer in K-12 education for 25+ years. It works. The Strategy criterion provides a proven, actionable blueprint for charting the future, navigating challenges and opportunities, and building long-term resilience.
If this framework can guide space missions and build space stations, it can just as powerfully empower Savvy EdTech leaders to chart the future of education—turning bold strategies into measurable success.
There’s no shortage of information about the Baldrige Strategy category online—but very little of it speaks directly to education. That’s where this blog comes in. I’ll cut through the complexity and share a practical, real-world perspective on how I’ve applied it throughout my career. My intention is for this to be a valuable guide for leaders at every stage—providing innovative strategies to lead with courage, create impact, and elevate your career.”
If this framework can guide space missions and build space stations, it can just as powerfully empower Savvy EdTech leaders to chart the future of education—turning bold strategies into measurable success.
There’s no shortage of information about the Baldrige Strategy category online—but very little of it speaks directly to education. That’s where this blog comes in. I’ll cut through the complexity and share a practical, real-world perspective on how I’ve applied it throughout my career. My intention is for this to be a valuable guide for leaders at every stage—providing innovative strategies to lead with courage, create impact, and elevate your career.”
Charting the Future: How Strategy, Leadership, and Governance Connect
In the NIST Performance Excellence Framework, Leadership and Governance are closely linked to Strategy because together they set the direction, ensure accountability, and guide the organization’s future. Leadership sets the vision and values—defining where the organization wants to go. Governance ensures accountability—making sure the organization stays on track. Strategy provides the roadmap—mapping out how to get there.
All three are deeply connected: leadership inspires vision, governance keeps us aligned, and strategy moves us forward toward lasting results. Here’s the magic—when they work together, they turn scattered efforts into a clear, focused Strategy for performance excellence and long-term success. Here's why.
- Leadership sets the vision and values that guide strategy. The Leadership category focuses on how leaders create a mission, vision, values, and high ethical standards. These leadership-driven elements form the foundation for strategy development—they define where the organization wants to go and what matters most. Without leadership direction, strategy would lack alignment and purpose.
- Leaders are responsible for ensuring accountability for strategy execution. The Leadership category includes setting performance expectations, accountability systems, and governance mechanisms. Leaders are expected to create an environment where strategic objectives are translated into actionable goals at every level. They hold teams and individuals accountable for achieving these goals through performance reviews, dashboards, and follow-up.
- Strategy provides the roadmap for fulfilling leadership’s vision. The Strategy category asks how an organization develops and implements strategies that respond to challenges, opportunities, and stakeholder needs. This is where the "rubber meets the road." It's the process of operationalizing the leadership vision—turning high-level aspirations into prioritized goals, measurable objectives, and actionable plans.
- Leadership and strategy together drive organizational alignment. Leaders ensure that strategy isn’t just a plan on paper—it must cascade across the organization, aligning departmental goals and individual performance measures to strategic objectives. This alignment reinforces accountability by making sure every team knows its role in achieving strategic success.
- Accountability is built through measurement and evaluation. Both categories emphasize the importance of measuring progress and using data for decision-making. Leaders must monitor whether the strategy is working, using key performance indicators (KPIs) and other metrics. They must hold the organization accountable for course correction when goals are not met.
- Leadership stewardship is evaluated through strategic outcomes. Leadership effectiveness is found in the organization’s results, especially those tied to strategic goals. Accountability isn’t just about managing people—it’s about leaders taking responsibility for whether the organization is truly moving forward.
Navigating challenges and opportunities
We can spend countless hours navigating complex, time-consuming strategic planning processes—or we can focus on what truly matters. At its core, the Strategy category narrows down the process into a few critical questions:
What matters most is having a disciplined, repeatable methodology for examining how we develop, implement, and adjust strategic objectives and action plans in a rapidly changing environment.
- What are our strategic challenges and strategic advantages?
- How do we identify strategic opportunities?
- What are our key strategic objectives and performance measures?
- How can we design our planning process to stay flexible and resilient in the face of change?
What matters most is having a disciplined, repeatable methodology for examining how we develop, implement, and adjust strategic objectives and action plans in a rapidly changing environment.
Strategy isn’t simply about setting goals—it’s about designing a sustainable path to achieve them, while adapting to change, fostering innovation, and addressing emerging risks.
Usually, in most school districts, strategic planning is an annual event, but Savvy EdTech Leaders know that strategic planning is a continuous, integrated process that aligns vision, resources, and actions. Here's a jumpstart playbook.
- Streamline strategic planning by focusing on what truly matters. Begin by identifying the district’s technology challenges and strengths, using that insight to prioritize investments and align resources with instructional and operational goals.
- Seek out strategic opportunities, collaborating with educators, administrators, and community partners to leverage technology in innovative ways that enhance learning and efficiency.
- Establish clear, measurable objectives and key performance indicators to track progress, ensuring accountability and continuous improvement.
- Design the technology planning process to be flexible and resilient. Build in regular reviews, feedback loops, and contingency plans so the district can quickly adapt to emerging needs and disruptions.
- Create a dynamic, responsive roadmap that aligns technology strategy with everyday actions and decisions.
building long term resilience
Here's the great news. In the Strategy category, there are only two core subcategories: Strategy Development and Strategy Implementation.
STRATEGY DEVELOPMENT
Focus on how your organization creates its strategy.
Focus on how your organization creates its strategy.
At the heart of Strategy Development is this challenge: How are we developing a Strategy to meet the needs of tomorrow’s students—while building long-term resilience? Use this guide to develop strategies tailored to your role and organizational context.
- Develop a strategy process for planning for the short term, while keeping our eye on the longer-term horizon. So, for example, how might you conduct a five-year technology plan that maps out infrastructure upgrades while also holding adjusting priorities based on new state mandates or enrollment trends.
- Analyze data-driven decisions and consider collecting and analyzing information to inform your decisions. For example, you might use community surveys, student achievement data, or facility usage reports to prioritize capital improvement projects and academic program expansions.
- Determine risks and opportunities. For example, how do you consider options for student learning or selecting mission critical systems? How do you evaluate potential disruptions or innovations?
- Consider plans for outsourcing and building core competencies within your organization. For example, a district might retain instructional technology coaching staff or student information system support staff internally while outsourcing network security monitoring to a third-party provider to leverage specialized expertise.
- Perform with purpose: Center every decision and process around ensuring your strategy addresses current realities, anticipates future possibilities, and thoughtfully balances risks and rewards.
STRATEGY IMPLEMENTATION
Focus on how you bring your strategy to life.
Focus on how you bring your strategy to life.
Strategy Implementation is the process of turning strategic plans into actionable steps that drive results. It focuses on aligning people, resources, and operations to bring your Strategy to life and achieve long-term goals. Consider these processes to help you craft strategies aligned with your responsibilities and organizational needs.
- Develop action plans by translating strategic goals into clear, actionable steps. Use a proven framework like SMART Goals (Specific, Measurable, Attainable, Relevant, Timebound) to guide goal setting. For example, establish milestones such as "Deliver professional development to 100% of teachers within two years and reaching a 90% student technology proficiency rate by year three."
- Align plans across the workforce, including strategic partners. Your department could hold quarterly meetings with principals and instructional staff to update them on rollout timelines for new devices, software, and support resources.
- Align resources with priorities. Intentionally direct time, money, staff, and tools/technologies toward what matters most. Clarify and rank priorities. For example, identify your top goals (e.g., improving digital access, strengthening cybersecurity, expanding professional development). Rank them based on urgency, impact, and alignment with your district’s mission or strategic plan. Map current resources to those priorities.
- Assign resource allocation responsibilities. We must clarify roles and accountability for each task and decision. The RACI model is an excellent tool for making specific assignments, especially in leadership, project management, or cross-functional teams. Map each resource to one of the following.
- R = Responsible (the person doing the work)
- A = Accountable (the person who owns the outcome, signs off)
- C = Consulted (those who provide input or expertise)
- I = Informed (those who need to be kept updated)
- Measure progress based on defined Key Performance Indicators (KPI) to monitor outcomes like system availability, technology access, and professional development participation.
- Set clear, measurable goals tied to priorities.
- Break strategic focus areas, objectives, and goals into actionable milestones with timelines.
- Use dashboards, reports, and regular check-ins with leadership teams to review data, share progress, and adjust strategies.
- Cascade Strategy reviews from the top down, building accountability into every level of the organization. Here’s a simple way to visualize how this process might unfold in your organization. I have used this process for 25+ years. I never missed a major deadline or milestone!
- Gather feedback from teachers, staff, students, and families to ensure the plan stays focused, responsive, and aligned with your organization's mission.
why does your Strategy matter?
A solid, flexible Strategy keeps your organization focused when everything around you is shifting. It helps you stay the course, stay sustainable, and stay true to your mission for students, staff, and the community. It gives leaders the confidence to act—backed by data, driven by vision, and ready to adapt when things change.
As noted in the following research, school districts that maintained strong strategic plans during the pandemic were better positioned to pivot to remote learning, secure emergency funding, and protect learning continuity despite unprecedented disruptions.
Research
- Research supports this connection. A study by the Institute of Education Sciences (2025) analyzing over 700 districts found that those with comprehensive strategies were more effective in implementing remote learning infrastructures, providing technology support, and maintaining student services such as virtual office hours and mental health resources.
- Institute of Education Sciences. (2025). Descriptive study of district remote learning implementation in the central region. U.S. Department of Education. https://ies.ed.gov/rel-central/2025/01/descriptive-study-4
- Similarly, the U.S. Government Accountability Office (2023) reported that districts with clear strategic priorities were better able to allocate Elementary and Secondary School Emergency Relief (ESSER) funds toward critical needs such as learning loss recovery and instructional quality.
- U.S. Government Accountability Office. (2023). COVID-19: K-12 public schools' use of ESSER funds. https://www.gao.gov/assets/880/872053.pdf
- Case studies, such as Spring Branch Independent School District in Houston, further illustrate how strategic planning enabled districts to mitigate learning loss and improve academic outcomes despite the challenges of the pandemic (Houston Chronicle, 2024).
- Houston Chronicle. (2024, January 15). Spring Branch ISD sees academic gains despite pandemic challenges. https://www.houstonchronicle.com/news/houston-texas/education/hisd/article/covid-academic-struggles-spring-branch-20146761.php
REFLECTION QUESTION: How will you design your organization’s strategy to lead with foresight—ensuring it remains future-focused, purposeful, and positioned for lasting impact?
Unlock Performance Excellence Blog Series
- Why Use the NIST Baldrige Performance Excellence Framework as an EdTech Leadership Blueprint?
- Organization Description: Examining EdTech Organizations with Clarity and Transparency
- Leadership and Governance: Navigating an Award-Winning Goal Standard
- Future-Focused Strategy by Design: Leading with Foresight and Performing with Purpose
- Customers
- Integration
- Measurement, Analysis, and Knowledge Management
- Workforce
- Operations
- Results